Shipping policy

Deliveries and Returns

Shipping times

  • Orders are shipped within 24 to 48 hours after payment.
  • Any order confirmed before 3 p.m. (Monday → Friday) is shipped the same day.
  • Shipping methods: Tracked Letter or Tracked Colissimo, delivered without signature.
  • Fees include packaging, handling, and postage.

Delivery zones and rates

Zone Served countries Estimated time Cart < threshold Cart ≥ threshold
Metropolitan France, Andorra, Monaco France, Andorra, Monaco 2 to 4 working days 2,80 € Free from
29 €
Overseas Guadeloupe, French Guiana, Martinique, Mayotte, Réunion, Saint Barthélemy, Saint Martin, Saint Pierre and Miquelon, French Polynesia, New Caledonia, Wallis and Futuna 7 to 14 business days 2,80 € Free from
29 €
Europe – Zone 1 Germany, Luxembourg, Netherlands 4 to 7 business days 5,90 € Free from
39 €
Europe – Zone 2 Austria, Spain (excluding islands), Guernsey, Italy (excluding special zones), Jersey, Portugal (excluding islands), Ireland 4 to 7 business days 5,90 € Free from
39 €
Europe – Zone 3 Denmark, Estonia, Greenland, Hungary, Faroe Islands, Latvia, Liechtenstein, Lithuania, Poland, Czech Republic, Slovakia, Slovenia, Sweden, Switzerland 4 to 7 business days 5,90 € Free from
39 €
Europe – Zone 4 Bulgaria, Cyprus, Croatia, Finland, Greece, Iceland, Maghreb, Malta, Norway, Romania, Turkey, specific territories Spain (Balearic Islands, Canary Islands, Ceuta, Melilla) and Portugal (Madeira, Azores), other Eastern and Central European countries, United Kingdom 4 to 7 business days

*Specific territories Spain
7 to 14 business days 		5,90 € Free from
39 €
Rest of the World By quote → contact us via the contact form Depending on destination — —

🇬🇧  Delivery to the United Kingdom – No VAT or customs fees

Our deliveries to the United Kingdom are made under DDP (Delivered Duty Paid) conditions.

This means that the price you pay includes all delivery costs, taxes, and customs formalities. You pay nothing more upon receipt of your parcel.

In accordance with distance selling regulations, orders exceeding €150 per order will be subject to VAT charged to the customer. To avoid this, we have set a maximum amount of €150 per order for customers in the United Kingdom.

If your cart exceeds this amount, we invite you to place two or more separate orders. This ensures that the entire process remains compliant and that you pay no additional fees.

Undelivered countries

We do not deliver to:

  • Belgium
  • Russia
  • Belarus
  • Ukraine
  • North Korea

Merchandise Returns

  • Returns are only accepted after prior approval, confirmed by email.
  • Return shipping costs are the responsibility of the customer.
  • In accordance with the law, you have a 14-day withdrawal period after receiving your order to request a return.
  • Products must be returned new, unopened, and in their original packaging.