Shipping policy
Deliveries and Returns
Shipping times
- Orders are shipped within 24 to 48 hours after payment.
- Any order confirmed before 3 p.m. (Monday → Friday) is shipped the same day.
- Shipping methods: Tracked Letter or Tracked Colissimo, delivered without signature.
- Fees include packaging, handling, and postage.
Delivery zones and rates
| Zone | Served countries | Estimated time | Cart < threshold | Cart ≥ threshold |
|---|---|---|---|---|
| Metropolitan France, Andorra, Monaco | France, Andorra, Monaco | 2 to 4 working days | 2,80 € | Free from 29 € |
| Overseas | Guadeloupe, French Guiana, Martinique, Mayotte, Réunion, Saint Barthélemy, Saint Martin, Saint Pierre and Miquelon, French Polynesia, New Caledonia, Wallis and Futuna | 7 to 14 business days | 2,80 € | Free from 29 € |
| Europe – Zone 1 | Germany, Luxembourg, Netherlands | 4 to 7 business days | 5,90 € | Free from 39 € |
| Europe – Zone 2 | Austria, Spain (excluding islands), Guernsey, Italy (excluding special zones), Jersey, Portugal (excluding islands), Ireland | 4 to 7 business days | 5,90 € | Free from 39 € |
| Europe – Zone 3 | Denmark, Estonia, Greenland, Hungary, Faroe Islands, Latvia, Liechtenstein, Lithuania, Poland, Czech Republic, Slovakia, Slovenia, Sweden, Switzerland | 4 to 7 business days | 5,90 € | Free from 39 € |
| Europe – Zone 4 | Bulgaria, Cyprus, Croatia, Finland, Greece, Iceland, Maghreb, Malta, Norway, Romania, Turkey, specific territories Spain (Balearic Islands, Canary Islands, Ceuta, Melilla) and Portugal (Madeira, Azores), other Eastern and Central European countries, United Kingdom | 4 to 7 business days *Specific territories Spain 7 to 14 business days |
5,90 € | Free from 39 € |
| Rest of the World | By quote → contact us via the contact form | Depending on destination | — | — |
Undelivered countries
We do not deliver to:
- Belgium
- Russia
- Belarus
- Ukraine
- North Korea
Merchandise Returns
- Returns are only accepted after prior approval, confirmed by email.
- Return shipping costs are the responsibility of the customer.
- In accordance with the law, you have a 14-day withdrawal period after receiving your order to request a return.
- Products must be returned new, unopened, and in their original packaging.